Both sellers and buyers felt that a home warranty provided valuable protection against the high cost of repairing or replacing unforeseen breakdowns of a home's mechanical systems and built-in appliances.
3 out of 4 homeowners surveyed agreed that having a home warranty provides buyers and sellers with "peace of mind", knowing that their responsibility for payment of covered repairs or replacement were limited to the service fee amount.
92% of survey respondents that had requested a service call stated that the problem was covered by their home warranty contract.
9 out of 10 homeowners surveyed were satisfied with the home warranty service provided under their contract.
91% of all homeowners surveyed would likely recommend the purchase of a home warranty to another home buyer.
Nearly 8 out of 10 of those surveyed said they would likely purchase a home warranty for the buyer of their home when they plan to sell it.
About 75% of those homeowners surveyed agreed that a home warranty would give them a greater level of confidence in a previously-owned home that they might purchase.
7 out of 10 real estate professionals surveyed agreed that a home warranty helps avoid "after-the-sale" problems.
